Frequently Asked Questions for CaribSea LifeRock Dreamscapes Box M 8,2 kg (bis 95 L)

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What should I check if I need to change or cancel an order?

Contact the seller promptly when you notice a required correction. A message acknowledging your inquiry may not be a final decision on the request.

What should I clarify if I need to communicate with a seller in another language?

Ask the seller to explain ambiguous wording rather than choosing a favorable interpretation. Confirm the meaning of an agreed change before acting on it.

What should I do if I may have placed the same order twice?

Check whether the apparent duplicate is a saved cart rather than a confirmed order. Check any approved refund or adjustment separately from the order cancellation confirmation.